These Terms, our written acceptance of your order, if any, and our price list are considered by
us to set out the whole agreement between you and us for the sale of the Goods. Please
check that the details in the Terms or on your order are complete and accurate before you
commit yourself to the contract. If you think that there is a mistake, please make sure that you
ask us to confirm any changes in writing, as we only accept responsibility for statements and
representations made in writing by our authorised employees. Please ensure that you read
and understand these Terms before you send the order, because you will be bound by the
Terms once a contract comes into existence between us, in accordance with clause 2.5.
Any samples, drawings, descriptions or advertising which we issue, and any descriptions or
illustrations contained in our catalogues or brochures, are issued or published solely to
provide you with an approximate idea of the Goods they describe. They do not form part of
the contract between you and us or any other contract between you and us for the sale of the
If any of these Terms are inconsistent with any aspect of your order, the Terms shall prevail.
The order is an offer by you to enter into a binding contract, which we are free to accept or
decline at our absolute discretion, and which may be made on our website or by phone, fax or
These Terms shall become binding on you and us when:
(a) we issue you with written acceptance of an order; or
(b) we notify you that the Goods are ready,
whichever is the earlier, at which point a contract shall come into existence between you and us.
Any quotation for the Goods is given on the basis that a binding contract shall only come into
existence in accordance with clause 2.5. A quotation shall be valid for a period of 30 calendar
days from its date of issue, unless we notify you in writing that we have withdrawn it during
We shall assign an order number to the order and inform you of it in the order acceptance.
Please quote the order number in all subsequent correspondence with us relating to the
You may at any time within 7 calendar days of placing an order amend or cancel an order by
providing us with written notice. If you amend or cancel an order, your liability to us shall be
limited to payment to us of all costs we reasonably incur in fulfilling the order until we receive
your amendment or cancellation, except that where the amendment or cancellation results
from our failure to comply with these Terms you shall have no liability to us for it.
We have the right to revise and amend these Terms from time to time to reflect changes in
market conditions affecting our business, changes in technology, changes in payment
methods, changes in relevant laws and regulatory requirements and changes in our system's
capabilities. You will be subject to the policies and terms in force at the time that you order
the Goods from us, unless any change to those policies or these Terms is required by law or
government or regulatory authority (in which case, it will apply to orders you have previously
placed that we have not yet fulfilled).